Terms of Service

1. Who we are

InlineShield is provided by [COMPANY NAME], registered at [REGISTERED ADDRESS], registration number [REGISTRATION NUMBER] ("we", "us"). You can contact us at [email protected].

2. The service

InlineShield is a pre-registration fraud and bot screening API and dashboard for online gambling operators. You send signup data (email address, username, IP address, user agent and behaviour signals) and receive a verdict: ALLOWED, QUARANTINED or BLOCKED.

3. Accounts

• You must be a business. The service is not offered to consumers.
• You are responsible for keeping your credentials and API keys secure and for all activity under your account.
• Email verification is required before you can sign in.
• One account per organisation, unless we agree otherwise.

4. Acceptable use

• Do not use the service to screen people unlawfully, or for any purpose other than fraud and abuse prevention at registration.
• Do not reverse engineer the service or load-test it without our written consent.
• Do not circumvent quotas.
• Comply with the gambling, data-protection and anti-discrimination laws that apply in your jurisdictions.
• Verdicts are risk signals. You remain responsible for your own decisions about players.

5. Plans, quotas and fees

Plans and monthly verification quotas:

• Free: Free; 1,000 verifications / month
• Starter: $199/mo; 25,000 verifications / month
• Pro: $699/mo; 250,000 verifications / month
• Enterprise: Contact us; Set per customer

The Free plan is free. Prices for Starter and Pro are monthly list prices in US dollars; the Enterprise price and monthly volume are agreed with you. New self-serve signups that our screening allows start with a 14-day trial of the Pro plan; other signups start on the Free plan. When a trial ends without a recorded payment, the account moves to the Free plan, with no grace period.

Invoices and payment

• Paid plans are invoiced in advance for 1, 3 or 12 months. You can ask for an invoice from the dashboard or by contacting [email protected].
• Payment is due within 14 days of the invoice date, by bank transfer in US dollars. We do not accept card payments and we never charge you automatically.
• Your plan starts when we record your payment. A payment made while a paid period is running extends that period.
• Plans do not renew automatically. To renew, pay a new invoice.
• When the paid period ends, there is a grace period of 7 days. If no payment is recorded by then, the account moves to the Free plan. The month's usage count restarts at that point, so the Free quota applies from then. Screening continues on the Free plan, within its quota. A plan we have set for you by agreement is not moved to Free automatically.
• Payments are not refunded, except where the law requires it.
• Taxes are as stated on the invoice.

What happens when you exceed your quota

Usage is counted per calendar month (UTC) and resets at the start of the next month. Up to your quota, requests are served normally. Above your quota, requests continue to be served within a grace margin of 10% (that is, up to 110% of the quota). Once usage reaches 110% of the quota, further requests are refused with a QUOTA_EXCEEDED error until usage resets. If our quota lookup itself fails, the request is allowed rather than refused.

6. Availability

The service is provided on a best-effort basis. There is no service level agreement unless agreed in writing. Measured status is shown at /status. Whether your integration fails open or fails closed when the service is unreachable is your choice.

7. Suspension and termination

Either party may terminate at any time. We may suspend your account for breach of these terms, non-payment or abuse. On termination, data is handled as described in the Privacy Policy and the DPA. Fees for a period already begun are not refunded, except where the law requires it.

8. Intellectual property and confidentiality

You keep your data. We keep the service and everything in it. We may use feedback you give us to improve the service. Each party will keep the other's non-public information confidential and use it only for the purposes of these terms, except where disclosure is required by law.

9. Warranties disclaimer and limitation of liability

• The service is provided "as is".
• Verdicts are probabilistic risk signals. They can be wrong: a genuine player may be flagged (false positive) and a fraudulent one may pass (false negative). The decision about a player is always yours.
• Our total liability for all claims together, including claims under the DPA, is capped at the greater of (a) the fees you paid in the 12 months before the claim and (b) 100 USD.
• We are not liable for indirect loss, meaning loss of profits, revenue, goodwill or business opportunity, including players or revenue lost through a verdict.
• Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, and the cap applies except where the law forbids it.

10. Your responsibility

You will indemnify us against claims, losses and costs arising from your unlawful use of the service, including screening people unlawfully or without a lawful basis.

11. Changes to these terms

We will give notice by email or in the dashboard at least 14 days before material changes take effect. If you do not accept a change, you may terminate before it takes effect.

12. General

• Survival: clauses that by their nature should continue after termination (including 8, 9, 10 and 13) do so.
• Severability: if a provision is unenforceable, the rest remains in force.
• Assignment: neither party may assign these terms without the other's consent, except to a successor of its business.
• Force majeure: neither party is liable for delay or failure caused by events beyond its reasonable control.
• Entire agreement: these terms, the DPA and the pricing page are the whole agreement between us about the service.

13. Governing law and venue

These terms are governed by the law of the Republic of Armenia. Disputes are subject to the courts of Yerevan, Armenia.

14. Contact

[COMPANY NAME], [REGISTERED ADDRESS]. Tax ID: [VAT / TIN]. Support: [email protected]. Privacy: [email protected].